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WORK EXPERIENCE
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LivePerson, Inc
Technology Trailblazer/Director of IT
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November, 2009 - Present
New York, NY
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- Help bridge the international gap for the information technology groups at LivePerson in order to boost productivity and connectivity
- Focus on new, innovative technologies that can propel the company, culture and product
- Work with outside vendors and internal groups to make sure that employees, customers and partners can preform successfully and efficiently
- Manage a group that empowers and enables the company to make deeper, more meaningful connections within the LivePerson Nation
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ChefAMe, LLC
Founding Partner
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March, 2009 - January, 2010
Philadelphia, PA
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- Developed a social media marketing plan to grow ChefAMe event attendance
- Reached out to media outlets (new media and old) to gain sponsors and publicity for independent chefs
- Brought in new aspiring chefs to develop their menu for each event
- Worked with restaurants and vendors to acquire all of the necessary items to throw a successful event
- Developed the business plan to grow ChefAMe from an event company into its next stage of business
- Wrote marking material, web site content and blog entries to reach new and repeat customers who enjoyed trying amazing food and attending fun, innovative events
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CRM manager, LLC
Sr. Consultant
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December, 2008 - November, 2009
Malvern, PA
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- Lead a new team on Google Apps Premier implementations and integration
- Built a relationship with outside partners to further our external and internal client offerings including Google, Boomi and Salesforce
- Supported multiple on-going CRM manager projects. These included both new implementations as well as the CRM manager plans
- Integrated products that run client businesses. These included Salesforce, QuickBooks OE, Peachtree Accounting and Google Apps
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Freelance Work
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September, 2007 - Present
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- AOL, Inc - Emurse.com Blog (May, 2009 - August, 2009): Wrote technology articles on job searching, resume writing and career development while working on campaigns to bring in repeat readers of the blog and new users to Emurse.com
- b5media.com - That Damn PC (June, 2008 - September, 2008): Ran a technology related blog for b5media that focused on Windows users while creating new partnerships with hardware/software vendors that would continue to support b5media's blogs
- Srcasm.com - (September, 2007 - Present): Create and write on a blgg that is primarily focused on network security, SaaS software and how both of these major areas in technology will affect the future of business and personal life
- Freelance Technology Consulting
- Passpack Srl - Technology Evangelist (October, 2008 - November, 2008): Focused on posting insightful blog entries, evangelized to the enterprise technology community and wrote white papers and documentation to explain best security practices for both and online and offline identity management
- Rohm and Haas (now Dow Chemical) - Network Engineer (June, 2008 - November, 2008): Worked to both develop and implement a global plan for WAN acceleration while providing continuous support to 120+ global sites with their Cisco, Riverbed and other wireless equipment
- VirtualSmith, LLC - (September, 2007 - June, 2010): Developed a consulting practice that focused on virtualizing enterprise environments with limited to no impact on performance
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Southco, Inc.
Network Security Specialist
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May, 2005 - April, 2008
Concordville, PA
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- Configured and supported 25+ firewalls and VPNs at sites around the globe
- Traveled between 3 continents to support and maintain network connectivity and global security standards
- Deployed and trained IT staff on new and innovative technologies such as Cisco's wireless control system and McAfee's Epolicy products
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Get IT Connected, Inc.
CEO/Co-founder
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March, 2002 - August, 2004
Quakertown, PA
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- Designed, implemented and maintained websites for individual and businesses
- Created online commerce web sites, database schema's and developed custom CMS solutions for numerous small businesses
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